I was listening to an old Bonnie Raitt song the other day, ‘Have a
Heart.’ And the lyrics really hit home in terms of executive thinking and
communication (clearly NOT Bonnie’s intended audience). Check out her
opening lines: “Hey! Shut up. Don’t lie to me. Hey! Mister, how do you
do? Oh pardon me I thought I knew you. Would you stand back baby cause I want
to get a better look.”
Here's a novel take: interpret the lyrics in light of what AIG’s CEO Edward
Liddy said to Congress, and Bonnie’s words take on a WHOLE new light!
Instead of "Have a Heart, " how about, "Have a see-through communication
strategy." Well, that's not catchy enough for a Grammy or an MTV music video,
but such a strategy might garner major kudos for an executive from his/her
core constituents.
With Enron as a backdrop, and our current economic troubles, we now have a
new landscape that demands di... (more)
A CEO once asked me, "As an executive coach, what are the top mistakes you've
seen when business leaders give a presentation"? He was expecting just a few
insights, I'm sure. But once I got thinking about all the mess-ups I'd seen,
I just could not stop writing them down. What started as a Letterman "Top Ten
List" took on a life of its own.
So, for all you executives getting ready to present, here are 100 of the top
mistakes I've seen over the years.
100 Ways to Bore Your Audience
Don't have a story Show lots and lots of slides Don't have clear messages
Have plenty of bullets and... (more)
At times, do you think you're a Superman or Wonder Woman? Pitted in a daily
struggle between the IT department and the business units? We all know that
IT managers juggle a number of hats and scramble to put out dozens of fires,
and truly can be a superhero to their organizations.
But did you ever think about what kind of superhero you are? Where do you
rank in the Legion of Superhero's taxonomy? Are you an IT Wolverine, Green
Lantern or Flash?
Take the IT X-Men (or Women) quiz to see if you have the right stuff to be an
IT Superhero.
1. Do you do it all?
A one-man or one-woman sho... (more)
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As an IT professional, you talk about IT issues all the time. But when you
speak to a business crowd, well… it can sometimes be very challenging, to
say the least.
Have you ever been faced with this type of communication challenge? Let's say
you're talking about cloud computing to your business users. After two
minutes of speaking, your audience's eyes glaze over, brows furrow and
zombie-like faces stare back at you. And no matter how many times you
rephrase and restate your ideas, still, you're talking to a bl... (more)
One has to wonder what business leaders are thinking sometimes when they
utter things that they have to know are going to send waves throughout the
universe.
The iconic Warren Buffett opened up his mouth in May 2009 and turned the
financial world on its head.
In an interview, Mr. Buffett chose to express his views of the current
economic times by saying, “this is an economic Pearl Harbor” and equated
the current financial situation in the United States to “falling off a
cliff.” These comments may seem innocent enough. But coming from a
financial executive who has changed a whol... (more)