When non-IT folks listen to technology staff talk about IT, it's a bit like
trying to crack the Da Vinci Code. It sometimes seems like a secret language
that confuses and maybe even intimidate business users. But by following a
few communication best practices, IT personnel can crack "the code" and have
an effective and successful dialogue with their business units.
Scene one: The CIO walked into her doctor's office complaining of sore throat
and a fever. She was a bit concerned about the rumors of swine flu hitting
IT personnel. "No," her doctor assured her, "You don't have swine flu. You
have marginal pharyngitis. I'm prescribing broad spectrum, BID. Call me
if you get worse."
She thought to herself, "I didn't understand one word you're saying, Speak to
me in plain English! All I want to know is what do I have!"
Scene two: The business manager walked into the CI... (more)
What if "The Cloud" visited a psychiatrist? Does Cloud and Cloud Computing
need therapy? Are they suffering from split personality disorder? With so
many people giving different definitions of what Cloud Computing is, no
wonder The Cloud has an identity crisis. Be a fly on the wall and listen in
to the Cloud's therapy session.
Scene: Office of Dr. Virgil I. Zation, a noted Silicon Valley Psychiatrist.
Dr. Zation is having a therapy session with a new patient named Cloud.
Doctor: How can I help you, Mr. Cloud?
Cloud: You can drop the "Mr." and just call me "The Cloud."
Doctor: Ok, Cl... (more)
The death of Walter Cronkite got me thinking about his leadership qualities
and how business leaders can take a few cues from "the most trusted man in
I posted on Ulitzer about what IT professionals can learn from the legendary
newsanchor, and even if you are not in IT, "Walter Cronkite's IT Career
Advice" might be an interesting read. But from a purely leadership
perspective, Cronkite is a fabulous role model with lots to offer anyone in
any management position.
Leaders Set the Tone
Cronkite as a leader of news, created an atmosphere of trust and honesty. His
At times, do you think you're a Superman or Wonder Woman? Pitted in a daily
struggle between the IT department and the business units? We all know that
IT managers juggle a number of hats and scramble to put out dozens of fires,
and truly can be a superhero to their organizations.
But did you ever think about what kind of superhero you are? Where do you
rank in the Legion of Superhero's taxonomy? Are you an IT Wolverine, Green
Lantern or Flash?
Take the IT X-Men (or Women) quiz to see if you have the right stuff to be an
1. Do you do it all?
A one-man or one-woman sho... (more)
The newest target population is IT presenters, and the geographic scope of
this nascent disease is now global. Rapid onslaught of symptoms include the
inability to focus and then agitation. Physical symptoms are fidgeting, then
heavy sighing, culminating in the urge to scream. The final symptom is
Cerebral Mortis: the brain just shuts down.
The original or parent disease is DBP: Death by Power Point, but a recent
variation, the F5 strain, is gaining strength especially in the IT community.
What is this new mutation of Death by Power Point?
The new strain embeds ... (more)